:root{--bg:#f5f7f8;--card:#fff;--ink:#0f1f26;--muted:#5b6b73;--line:#e2e8eb;--brand:#0f766e;--brand-ink:#fff;--warn:#b45309;--warn-bg:#fef3c7;--bad:#b91c1c;--bad-bg:#fee2e2;--ok:#166534;--ok-bg:#dcfce7;--info:#1d4ed8;--info-bg:#dbeafe;--shadow:0 1px 2px rgba(15,31,38,.06),0 4px 14px rgba(15,31,38,.05)}
@media (prefers-color-scheme:dark){:root{--bg:#0c1418;--card:#121d23;--ink:#e6eef1;--muted:#8fa3ac;--line:#223038;--brand:#2dd4bf;--brand-ink:#04211d;--warn:#fbbf24;--warn-bg:#3a2a07;--bad:#f87171;--bad-bg:#3b1515;--ok:#4ade80;--ok-bg:#10301c;--info:#93c5fd;--info-bg:#14264a;--shadow:none}}
*{box-sizing:border-box}html,body{margin:0}body{font:14px/1.45 system-ui,-apple-system,"Segoe UI",sans-serif;background:var(--bg);color:var(--ink)}
.hidden{display:none!important}.muted{color:var(--muted)}small{color:var(--muted)}
.top{display:flex;align-items:center;gap:20px;padding:10px 20px;background:var(--card);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5;flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:10px}.brand small{display:block;font-size:11px}
.logo{display:grid;place-items:center;width:30px;height:30px;border-radius:8px;background:var(--brand);color:var(--brand-ink);font-weight:800;font-size:20px}
nav{display:flex;gap:4px;flex:1;flex-wrap:wrap}nav button{border:0;background:none;padding:8px 12px;border-radius:8px;color:var(--muted);font:inherit;font-weight:600;cursor:pointer}
nav button:hover{background:var(--bg)}nav button.on{background:var(--brand);color:var(--brand-ink)}
.who{display:flex;align-items:center;gap:10px}
main{max-width:1280px;margin:0 auto;padding:20px}
.grid{display:grid;gap:14px}.g4{grid-template-columns:repeat(auto-fit,minmax(190px,1fr))}.g2{grid-template-columns:repeat(auto-fit,minmax(380px,1fr))}
.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px;box-shadow:var(--shadow)}
.card h3{margin:0 0 10px;font-size:14px}.kpi .v{font-size:26px;font-weight:750;letter-spacing:-.02em}.kpi .l{color:var(--muted);font-size:12px;margin-top:2px}
.h1{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 14px;flex-wrap:wrap}.h1 h2{margin:0;font-size:20px}
.btn{border:1px solid var(--line);background:var(--card);color:var(--ink);padding:7px 12px;border-radius:8px;font:inherit;font-weight:600;cursor:pointer}
.btn:hover{border-color:var(--brand)}.btn.primary{background:var(--brand);color:var(--brand-ink);border-color:var(--brand)}.btn.danger{background:var(--bad);color:#fff;border-color:var(--bad)}.btn.ghost{background:none}.btn:disabled{opacity:.5;cursor:not-allowed}
.btn.sm{padding:4px 9px;font-size:12px}
.pill{display:inline-block;padding:2px 9px;border-radius:99px;font-size:12px;font-weight:650;background:var(--bg);color:var(--muted);border:1px solid var(--line);white-space:nowrap}
.pill.ok{background:var(--ok-bg);color:var(--ok);border-color:transparent}.pill.bad{background:var(--bad-bg);color:var(--bad);border-color:transparent}.pill.warn{background:var(--warn-bg);color:var(--warn);border-color:transparent}.pill.info{background:var(--info-bg);color:var(--info);border-color:transparent}
table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:middle}th{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);position:sticky;top:0;background:var(--card)}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}tr:hover td{background:color-mix(in srgb,var(--brand) 5%,transparent)}
.scroll{max-height:62vh;overflow:auto;border:1px solid var(--line);border-radius:10px}
.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}input,select,textarea{font:inherit;color:var(--ink);background:var(--card);border:1px solid var(--line);border-radius:8px;padding:7px 10px}
label{display:block;font-weight:600;margin:10px 0;font-size:13px}label input,label select{display:block;width:100%;margin-top:4px}
.bars{display:flex;flex-direction:column;gap:8px}.bar{display:grid;grid-template-columns:70px 1fr 90px;gap:10px;align-items:center}.bar .track{background:var(--bg);border-radius:6px;height:14px;overflow:hidden}.bar .fill{height:100%;background:var(--brand);border-radius:6px}
.bubbles{display:flex;flex-direction:column;gap:8px;max-height:52vh;overflow:auto;padding:4px}
.bub{max-width:82%;padding:8px 12px;border-radius:12px;border:1px solid var(--line);background:var(--bg)}.bub small{display:block;font-weight:700;margin-bottom:2px}
.bub.agent{align-self:flex-end;background:color-mix(in srgb,var(--brand) 14%,var(--card))}.bub.payer{align-self:flex-start}
.tok{background:var(--warn-bg);color:var(--warn);padding:0 4px;border-radius:4px;font-weight:700;font-size:12px}
.login{position:fixed;inset:0;background:var(--bg);display:grid;place-items:center;z-index:20}.login-card{width:min(380px,92vw)}
.err{color:var(--bad);min-height:18px;margin-top:8px}
.modal{position:fixed;inset:0;background:rgba(0,0,0,.45);display:grid;place-items:center;z-index:15;padding:20px}.modal-card{width:min(560px,100%);max-height:88vh;overflow:auto}
.toast{position:fixed;right:20px;bottom:20px;background:var(--ink);color:var(--bg);padding:10px 16px;border-radius:10px;z-index:30;max-width:360px}
.status{display:flex;align-items:center;gap:8px;font-weight:650}.dot{width:10px;height:10px;border-radius:50%;background:var(--muted)}.dot.live{background:#16a34a;box-shadow:0 0 0 4px rgba(22,163,74,.25);animation:pulse 1.4s infinite}
@keyframes pulse{50%{box-shadow:0 0 0 8px rgba(22,163,74,0)}}
.script{border-left:3px solid var(--brand);padding:8px 12px;margin:8px 0;background:var(--bg);border-radius:0 8px 8px 0}.script.on{background:color-mix(in srgb,var(--brand) 14%,var(--card))}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.right{margin-left:auto}
.ctl{display:flex;gap:10px;padding:10px 0;border-bottom:1px solid var(--line)}.ctl:last-child{border:0}.ctl .ic{font-weight:800}.ctl.ok .ic{color:var(--ok)}.ctl.bad .ic{color:var(--bad)}
@media(max-width:700px){main{padding:12px}.top{padding:8px 12px}.g2{grid-template-columns:1fr}.bub{max-width:95%}}